Carolyn T. Bryson, President of ACCORD Mediation Services and ADDENDASolutions


I enjoy mentoring others who want to pursue their dream of owning their own business. That is why I started ADDENDA Solutions two years ago as a business coaching company. We write business plans, marketing plans, and coach entrepreneurs (whether new or seasoned), while consulting business owners as specific needs or problems arise once their business is up and running.


During 1979 through 1993, I held several executive and managerial positions in banking and finance, specializing in consumer and commercial lending:

   Central Trust Bank


   Regional Sales Manager, Household Finance Corp.


   Vice President of RGP Funding, Inc.


   Senior Residential and Commercial Loan Officer,

    Marine Midland Bank

From 1993 to the present, I incorporated my professional experience as a former banker into the field of alternative dispute resolution, working for a State government agency, a non-profit organization, and now as an entrepreneur of two businesses:

     President of ACCORD Mediation and Arbitration

           Services of Rochester and the Finger Lakes


     President of Addenda Corporation


     Former Director of Monroe County Mediation and

          Arbitration Programs for the Center for Dispute

          Settlement of Rochester and the Finger Lakes


     Former employee for the New York State Attorney

          General’s Office – Rochester

I have earned two degrees:


Business, Management and Economics, concentrating in banking and finance from Rochester Institute of Technology and SUNY Empire State College


BS in Psychology and Human Development, Majoring in Conflict Resolution and Alternative Dispute Resolution from Cornell School of Industrial and Labor Relations and SUNY Empire State College

 

M. Bernadette Poole Tracy Ed.D
Lead Trainer, ADR Consultant, Mediator, Arbitrator


In 1990 Dr, Poole-Tracy established AEDU-TECH Systems, Inc., as a multi-disciplinary consulting/training firm. In 1993 AEDU-TECH incorporated the field of Alternative Dispute Resolution (ADR). Some of Dr. Pool-Tracy’s professional experiences include:

  • Mediator/Arbitrator for the Center For Dispute Settlement of Rochester and the Finger Lakes
  • Conflict Resolution Consultant/Coach for the Penfield School District
  • Anger Management Consultant/Trainer for the Monroe County Court System
  • Mediator Development Consultant/Coach for Eastman Kodak Corporation
  • Peer Mediation Consultant/Trainer for Fairport, Penfield and Rochester School Districts
  • Conflict Resolution Consultant for Monroe County School District Paraprofessional Associations
  • Leadership Development Consultant for the City of Rochester

    Dr. Poole-Tracy’s pre-1990 managerial and professional experiences cross several disciplines and occupational categories:
  • Design Engineering Technology Transition Manager for Xerox Corporation
  • Corporate Quality Training Manager for Xerox Corporation
  • School of Education Associate Dean and Department Chair of for Pace University, Westchester, NY
  • Community Relations Director for Columbia University, NY
  • Program Evaluation Manager for New York State
  • Employment Director for the Harlem, NY, Community Action Agency
  • Associate Professor/Assistant Professor/Instructor for Pace University, Columbia University, and Rochester Institute of Technology

    EDUCATION AND PROFESSIONAL DEVELOPMENT
  • Mediator/Arbitrator/Divorce Mediator Certifications Center for Dispute Settlement
  • Post-Doctoral Executive Development Program Indiana University, Bloomington, Indiana
  • Ed.D. - Curriculum / Administration Columbia University, New York, NY
  • M.A. - Teacher Education / Economics Columbia/New York Universities, New York, NY
  • Inter-Group Relations Certification Columbia niversity, New York, NY
  • B.S. - Business Administration Emmanuel College, Boston, MA

    PROFESSIONAL and COMMUNITY SERVICE
  • New York State Dispute Resolution Association Board of Directors
  • Monroe County Library System Board of Trustees. Past president
  • SUNY Economic Opportunity Center, Advisory Board, Past President
  • New York State Lemon Law Arbitration Program
  • New York State Child Permanency Program
  • Mediator and Arbitrator for the 7th Judicial District of the NYS Unified Court Administration

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    Lisa Pelletier, Owner of Pelletier Accounting and Tax Service


    After 10 years of working in a man's world and not getting credit for my work, I decided to start my own practice, which is minutes away from my residence. Being a mother with two small children and loving what I do, my life is very rich and complete. I have experienced many ups and downs while running my own business: servicing and satisfying my clients, finding reliable employees, surviving economic cycles, and balancing growing expenses with revenues.


    In spite of all the challenges, I love what I do. I enjoy seeing people take an idea and succeeding with it. It's fun watching people grow and succeed. Without the support of my husband and family, I could not do it. My number one advice to anyone thinking about starting their business is "enjoy what you do! Make what you love your career, otherwise you will be miserable.”

     

     
     
     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     
       

    For a free, initial phone or e-mail consultation, please contact us at help@addendasolutions.com

    or call us today at 585-461-2654

    or toll free at 1-888-851-0414

     
           
       

    ADDENDA Solutions

    1100 University Avenue, Suite 124
    Rochester, New York 14607
    585.461.2654

    Map & Directions     Rochester

     

    ADDENDA Solutions

     

    5297 Parkside Drive                     Suite 408
    Canandaigua, New York 14424
    888.851.0414

    Map & Directions

    Canandaigua

     

    ADDENDA Solutions

     

    126 Kiwassa Road

    Second Floor
    Saranac Lake, New York 12983
    888.851.0414

    Map & Directions

    Saranac Lake

     
           
        Our offices in Rochester ( Monroe County ) and Canandaigua ( Ontario County ), New York provide business start up coaching, consulting for entrepreneurs, business plans, marketing plans for existing and potential business owners of manufacturing companies, sales representatives, retailers and professional services such as financial planners, lawyers, counselors, veterinarians, doctors, mediators, accountants, independent contractors, and other service providers.  
           
       
    Copyright © 2007 ADDENDA Solutions. All rights reserved.