YOUR BUSINESS IS AN ORGANIZED SET OF DEPARTMENTS OF PEOPLE WORKING TOGETHER
Business owners use business management consultants to make sure that all of their company’s internal departments are working cohesively, harmoniously and efficiently. Whether the business is well-established or is a relatively new business start-up, a problem in one area of any business is likely to be adversely affecting another. As a business owner, your ability to quickly identify dysfunctional elements that are slowing a department down, will serve you well when deciding what to do about it.
When assessing the effectiveness of a company’s business management practices and issues, we find that most problems involve varying degrees of human error in the areas of communication, leadership, training, employee qualifications, and human interaction.
Unfortunately, most entrepreneurs are unable to see the cause of any problem; they are only able to recognize the effects. Often unable to recognize the cause of a problem or know how to fix it, a common reaction is to do nothing at all. This is a grave mistake, which begs the next question…
ARE EACH OF YOUR COMPANY’S DEPARTMENTS PERFORMING AT MAXIMUM CAPACITY?
1. Does your business plan specify how it will grow, including milestones, updated objectives, details about its mission? What products/services you will provide in the future? Are you going to expand your market share? How will you measure financial health and stability, vision, leadership? Are you going to sell your company, find a partner to buy-in or pass the business onto your kids? All these questions are relevant to long-term business management planning. (Business management, Business Vision, Goals, Leadership, Succession Planning)
2. Are your business development efforts yielding the sales results you want? Why not? What actual sales training do you provide your sales force? How effective is it? (Sales Department)
3. Is your payroll, bookkeeping, and overall management of your business’ financial health? Do you have cash flow issues, concerns about taxes or rise costs? How much do you have in reserves? (Administration Department)
4. Employees who feel that they are valued and appreciated are productive employees. What is the level of satisfaction by your employees? Are benefits and perks you provide them adequate reasonable? Have you considered offering some kind of an apprenticeship program and/or internship? (Human Resources Management Department)
5. What is the quality of your messaging, marketing materials, website, public perception? When was the last time it was updated? (Marketing Department)
6. Is your operation/production team producing the highest level of quality products/service? Can your turn-around-time (TAT) be better? Are you still doing business like you did in the 1980’s? Are your office practices, policies and procedures prudent, efficient?, What do you customers/clients say about the quality of your product or service? (Operations Department)
7. The quality of your customer service, what do clients say in their reviews (Customer Service Department)
8. A clearly defined company vision, lead by fear or by inspiration, what are your core values (Leadership)
ADDENDA Solutions believes that it begins with you and your vision, as you spell it out in writing in a business plan. If we can help you elevate your role and effectiveness as the company owner, president, executive, professional, then all else will fall into proper alignment.
ADDENDA offers a “Business Tune-Up.
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