HR MANAGEMENT SUPPORT
WEB-BASED HUMAN RESOURCES SUPPORT
Is the management of your human resources responsibility becoming more complicated and labor intensive? Do you need immediate answers to your human resources questions, but don’t have a human resource department?
WITH ADDENDA, YOU WILL HAVE GREAT SUPPORT
On-line and live phone HR support for your HR questions,
Access to policies on HR related items
Alerts on Federal and State law changes you need to know
HR forms, checklists, letters, templates (i.e. job descriptions, performance appraisals, etc.)
Our human resource management support services are customized to your individual needs, priorities and budget. Subscribe to our HR Support Services and get answers to all of your current human resources questions, when you need to. With our HR Professional on Demand, you can take advantage of our one-stop human resource support center for solutions. Get straight answers when you need and how you need it
HR SUPPORT AT A GREAT VALUE
Ask the HR Pro – Submit UNLIMITED confidential questions to our HR Professionals and receive a personal response by phone or email within a single business day.
Document Customization – Our HR experts will design UNLIMITED custom HR forms, job descriptions, and HR-related letters to meet your needs. Access to all items in the HR Resource Center Online Package.
HUMAN RESOURCE MANAGEMENT SUPPORT SERVICES
Background Screening Services
Drug Testing Services
Employee Assistance Program
HR Support Center
HR Seminars & Training
New Hire Packets
On-Site HR Specialist Support
State Unemployment Insurance Management Services
ADDENDA OFFERS EVEN MORE HUMAN RESOURCE SERVICES
Updating, maintaining and distributing Policy | Procedures Manual
Updating, maintaining and distributing the Employee Handbook
Counseling and assistance with understanding employee benefits
Recruiting, screening, interviewing prospective employees
Help create and administer annual performance reviews
Providing neutral workplace mediation for disputing employees
Overseeing safety and risk management
Modifying ergonomic work areas for employees
Delivering excellent customer service
The art of sales techniques
Dress for success AND comfort
How to handle difficult people
Workstation exercises to stay in shape
and more topics…
LET’S FACE IT; NO ONE LIKES
CONFLICT AT WORK
An unresolved conflict escalates and spreads like wild fire. It destroys creativity, productivity and thrives on emotion, anger and revenge. It is quite likely that your clients notice this attitude, as well. We mediators call it “transference,” which is what happens when we take our frustration out on an innocent bystander. How do you feel about the likelihood that you may be losing customers and repeat business because of an unresolved interpersonal dispute between your employees?
Our sister company, ACCORD Mediation Services provides workplace mediation, dispute resolution and counseling services for a host of different types of conflicts and situations. Our professional, credentialed career mediators can mediate any kind of dispute between employees.
ADDRESS HIGH TURNOVER RATE
Turnover is another cost of unresolved conflict. The business costs and impact of employee turnover can be grouped into five major categories:
Severance costs – voluntary or involuntary
Benefits costs – compensation, etc.
Recruitment & staffing cycle time costs,
Training & Development costs,
Lost productivity costs.
The typical turnover cost of one employee can be anywhere from 30% to 150% of the employee’s annual salary. As your human resources consultant with a strong background in mediation, we believe that the first step in conflict resolution is prevention. We look for patterns, causes and early signs that go unnoticed by the untrained.
UPDATE EMPLOYEE HANDBOOK
Every company must have an employee handbook. A powerful form of communication of the expectations of your employees, it helps protect you and your employee(s). It is comprehensive document that outlines in writing all matters regarding the terms of your employment relationship. The function of the human resource manual is to minimize conflicts, misunderstandings, miscommunication and consequences for non-compliance. It documents mutual expectations between you and your employee and it reinforces compliance, builds in consequences for when someone breaks the rules, and holds the employee and you, the employer accountable. It’s one of the most important HR tools that will serve you well, as the employer or manager.
UPDATE POLICY AND PROCEDURES MANUAL
Most conflicts are caused due to misunderstandings, assumptions, miscommunication between the employer and the employee. Your Company Policy and Procedures Manual outlines your expectations of the employee. It is like a contractual agreement, when it’s implemented correctly. In larger companies, usually each employee signs a statement acknowledging that he/she has read the manual, is in receipt of it and agrees to its terms. This signed statement is then retained in the employee’s confidential file. ADDENDA Solutions strongly believes in taking preventative measures to minimize the risk of conflicts and disgruntled employees due to misunderstandings about mutual expectations.
ASSESS EMPLOYEE SATISFACTION
CLICK THIS IMAGE to take a quick peek into the future of what the workplace environment will be like. Perhaps you are already experiencing it!
ADDENDA believes that a very empowering way to express how much you value your employees is by making sure that their voice is heard, considered and acted upon. Employees are your greatest asset. Employees are also your best source of suggestions, ideas, opportunities and solutions to your business. A fundamental need that all employees have is to feel recognized, appreciated and valued. As your human resources manager, we help to incorporate this principle into your work culture.
PROVIDE WORKSHOPS AND WEBINARS
Training topics that we provide are varied in scope. In the form of “lunch box workshops” or “brown bag” They include customer service, how to handle difficult customers, workplace ethics, “lunch box” or “brown bag” workshop series that could include seminars about personal finances, retirement planning, anger management, communication skills, self-defense, ergonomics, maximizing office practice efficiency, mastering the art of presentations, and more.
ADDRESS CROSS-TRAINING NEEDS
A common cause for below-standard customer service is poor communication,insufficient preparation or lack of support when a key employee is on vacation, is ill, on leave or quits. ADDENDA is a big proponent of cross-training of all employees, so that your operation and work flow goes smoothly.
OFFER COUNSELING FOR EMPLOYEES
One of the key benefits of hiring an outside human resources consultant is that relationship is a bit more distant between management and the employee. The advantage of ADDENDA being neutral and the outsider, is the safe haven we provide your employees. Employees feel safe enough to open up, reveal the real deal, so to speak about what they see, hear, know and feel. This can be invaluable to you, as employees begin to feel respected, appreciated and valued.
UPDATE JOB DESCRIPTION/SALARIES
As changes occur in your business, job descriptions need to be updated and salaries need to be examined to determine whether they are competitive and in line with your market.
UPDATE PERFORMANCE EVALUATIONS
Another area that is most neglected by entrepreneurs is the responsibility of preparing and presenting the annual performance evaluation. This is the most important communication tool used between an employer and the employee. Whether annually, quarterly, or monthly, it is a formal process whereby each party can openly express concerns, celebrate accomplishments, recognize growth and achievements. It is also the time to spell out details about corrective actions, the employee’s goals and potential advancement in your company. Employees yearn this; they want to know where they stand with you. They especially yearn to know that you recognize their efforts, appreciate their contribution to your company and are a valuable member of your team.
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