How do you get the phones to ring?

How do you let people know that they need you?


        Features and Benefits of working with ADDENDA Solutions

                                              #1
At ADDENDA Solutions, we know that marketing and advertising is expensive, and often times, ineffective. That is why we urge our clients to concentrate on developing strategies that make sense, that have a theme, that incorporates branding, name recognition and consistency.

Based on real world experience and learning from trials and errors of others, you may expect us to help you create a method of making your services or products known, that is comfortable for you, that fits your budget, and provides you with measurable results.

                                              #2
We will work with you to identify action steps, timelines and resources to create an effective plan to get the word out about your company or firm. The process of creating a plan includes discussions about:

    Internet marketing and search engine optimization (SEO)

    Branding

    Brochures and handouts

    Mailings and newsletters

    Community seminars

    Networking for referrals

    Collaborative relationships with others

    Customer Service Assessments

Marketing plans are not just written action items and timelines of efforts to promote your business. Marketing plans can also be assessments and recommendations of encouraging "repeat business" and loyal customers who will tell others about your products or services.

                                                #3

As "mystery shoppers" we provide an assessment and recommendation of how your company can enhance the delivery of your products and services to your clients.

Some of our clients, such as Calocino Electric and McMillan Realty, who are well-established small businesses, have asked ADDENDA Solutions to assess of their "customer service." This assessment provided the owners a report detailing areas of their service that are positive and effective, as well as areas that required improvement and opportunities for more sales. Since the business owners are sensitive to providing quality service to their clients, they recognized this assessment as an essential component of their marketing plan. They realized that measuring results is key to a marketing plan that actually works and ensures repeat business and plentiful referrals.

                                                 #4
ADDENDA Solutions also provides workshops and sales training to your customer service representatives and sales staff, turning conflicts and complaints into satisfied clients and income generating opportunities.

For a free, initial phone or e-mail consultation, please contact us at help@addendasolutions.com

or call us today at 585-461-2654

or toll free at 1-888-851-0414